Lesson’s Learning Outcomes
After completion of this lesson, learners will:
- Understand the fundamental principles and importance of quality assurance and quality culture in higher education institutions (HEIs).
- Comprehend the correlation between quality culture and organisational culture, encompassing the constituent aspects and concepts that delineate them.
- Apply the tools and methods for assessing quality culture, such as the Quality Culture Inventory (QCI) and stakeholder feedback mechanisms.
- Examine case studies and exemplary practices from other universities to uncover successful techniques for implementing quality assurance systems.
- Assess the influence of including stakeholders in building and preserving a culture of excellence in universities.
- Develop strategic plans and frameworks to cultivate a culture of excellence inside their institutions, incorporating proven methods and insights gained from successful implementations
- Understand and analyse different models of management in HEIs and their impact on institutional effectiveness and stakeholder engagement.
Authors
This lesson was developed by the QA-SURE Team at the International School of Social and Business Studies (ISSBS) in Slovenia.
Lesson’s Reading
Translated Reading
Learning Resources for Curious Minds
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