University services and the digital life of Ukrainian refugees

Overview of the contents

In this section, Ukrainian refugees are discussed facing unique digital issues. The lack of digital gadgets, internet connectivity, and stable infrastructure in their host nations hinders their digital participation and access to online resources and support. Language and cultural hurdles hinder their digital navigation and service access. They also fear surveillance, data breaches, and cyber-attacks.

Ukrainian refugees encounter digital challenges in information, communication, language learning, education, employment, counselling, and services. Digital technology offers them opportunities. Ukrainian youngsters can use age-appropriate search engines and host country information sites. Social media can help children connect with peers and family.  NGOs, social work students, long-term residents, and social workers can help Ukrainian refugees learn computer literacy. Innovative technologies and apps can help individuals learn languages, travel, handle finances, and find jobs and healthcare.

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