Lesson’s Learning Outcomes
After completion of this lesson, learners will:
- Understand the importance of establishing foundational principles for quality assurance (QA) in teaching.
- Identify the critical elements involved in effective teaching observation.
- Assess the alignment of lecture content with predefined learning objectives.
- Evaluate the quality and appropriateness of teaching materials and resources.
- Analyze teaching and class management skills for delivering content and maintaining student engagement.
- Recognize the significance of student engagement and interactive learning opportunities.
- Implement methods for assessing and tracking student learning outcomes.
- Utilize observation reports to provide quantitative data and qualitative feedback.
- Integrate the use of digital tools and Learning Management Systems (LMS) for enhancing teaching practices.
- Apply QA processes in research to ensure high-quality and impactful research outputs.
- Evaluate the effectiveness of community engagement activities and their societal contributions.
- Gather and utilize feedback from community stakeholders to refine and enhance community engagement initiatives.
- Link community engagement with curriculum development to ensure academic relevance and societal impact.
- Foster a culture of continuous improvement, social responsibility, and academic excellence within the university.
Authors
This lesson was developed by the QA-SURE Team at the South East European University (SEEU in North Macedonia.

Lesson’s Reading
Learning Resources for Curious Minds
Teaching Observations: Explore guidelines and best practices for conducting teaching observations, as outlined by the Central European University’s Elkana Center.
Quality Assurance Tools: Discover various quality assurance tools used by the Free University of Bozen-Bolzano to maintain high standards in education.
Roles and Responsibilities in QA: Learn about the roles and responsibilities within the quality assurance system for teaching at the University of Bologna.
Quality Assurance Policy: Review the comprehensive quality assurance policy from the Moshi Co-operative University, outlining their commitment to educational quality.
Quality Assurance System for Education: Understand the quality assurance system for education at Østfold University College in Norway.
Quality Assurance in Higher Education in Spain: Explore Spain’s approach to quality assurance in higher education through the Eurydice network.
Quality Assurance Groups: Find out about the quality assurance groups for individual study programs at Campus Bio-Medico University of Rome.
Quality Teaching at UniMi: Learn how the University of Milan ensures quality teaching through their dedicated quality assurance systems.

