Lesson’s Learning Outcomes
After completion of this lesson, learners will:
- Understand various perspectives and methodologies for determining quality in higher education.
- Recognize the significance of quality assurance (QA) systems in maintaining standards in higher education institutions (HEIs).
- Comprehend various quality assurance methodologies, such as suitability for purpose, excellence, value for money, transformation, standard conformance, and stakeholder satisfaction.
- Examine the fundamental concepts and influence of the Bologna Process on ensuring high standards of quality across Europe.
- Understand the roles and purposes of the European Association for Quality Assurance in Higher Education (ENQA) and the European Quality Assurance Register for Higher Education (EQAR).
- Acquire proficiency in creating and executing strong internal quality assurance rules and procedures.
- Identify the key responsibilities of QA office representatives, including strategic planning, coordination, and promoting continuous improvement.
- Implement the European Standards and Guidelines (ESG) for quality assurance in higher education.
- Effectively interact with stakeholders during the quality assurance process.
- Understand and value the importance of external quality assurance in improving institutional responsibility and standards.
Authors
This lesson was developed by the QA-SURE Team at the International School of Social and Business Studies (ISSBS) in Slovenia.
Lesson’s Reading
Translated Reading
Learning Resources for Curious Minds
Video Material – Quality assurance fit for the future: Needs and expectations of higher education institutions https://youtu.be/ol65HvA6VWc
Video Material – Quality Assurance in Higher Education: Where Do We Go from Here?: https://youtu.be/kTmrszuIfuQ
Video Material – Quality Assurance Program for Higher Education Pedagogy. https://youtu.be/mg6N7aTlsxE
European Commission/EACEA/Eurydice. (2015). The European Higher Education Area in 2015: Bologna Process Implementation Report. Luxembourg: Publications Office of the European Union.
ESG. 2015. Standards and Guidelines for Quality Assurance in the European Higher Education Area. EURASHE publication. Greere. A. 2022. Training for quality assurance in higher education: practical insights for effective design and successful delivery. Quality in higher education. 2023, vol. 29, no. 2, 165–191
