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This e-learning platform was created to host online courses and learning materials created and produced within Erasmus+ projects. All materials available on this platform are considered Open Educational Resources (OER). The site is regularly updated.

For most courses, registration is not required; however, it is necessary to register in order to participate in course forums, earn certificates of attendance, or receive Canvas Open Badges. The latter can be earned in some courses.

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Chapter 5: Technical skills for online customer retention and using platforms

DigiENTAiD Project – Consultant Training Toolkit
Chapter 5: Technical skills for online customer retention and using platforms

Video Introduction to the chapter

Presentation / Slides

Consultant Training Toolkit Chapter 5 Presentation Download

Reading

Consultant Training Toolkit Chapter 5 Reading Download

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